1. Right of withdrawal
The Customer has a withdrawal period of 14 working days, from the day of receipt of his package to reconsider his decision. The Customer may request the refund of one or more items of his order.
2. Terms of return
The product (s) must be returned in their original condition, their original packaging, new and unworn, otherwise we reserve the right to refuse the Customer's refund request.
Return requests must be made by email to the following address: firstname.lastname@example.org
Once the refund request has been approved by email, return your items in their original packaging, by Post by simple letter or registered mail with acknowledgment of receipt in a bubble envelope to the following address (payable by the Customer):
The Jewel Sisters
8A rue de la liberté
Once we receive the package, and if the item(s) comply with the return conditions, we will proceed to the refund within 3 to 4 working days. Shipping costs are only refunded if the order is returned in its ENTIRETY.